Perspectives as County Commissioner
December 18, 2002
This being the final regular county commission
session of my term of office, I would like to offer the following
thoughts related to my service to the county in this capacity.
First of all, my thanks go to the people of
Baker County who elected me to this position four years ago.
It has been an honor to serve the people of the county.
I have, and will continue to, believe that
this is a job of both management and leadership: management
of the people and systems of government, and leadership of
the direction for the county.
Management
The structure of county government is not
something found in 21st century management books. The structure
of county government, in my opinion, is set up for failure.
No management theory would suggest that an
organization be comprised of managers and leaders that do
not report within a hierarchical structure. But county government
calls for elected officials that report to the electorate,
not to themselves. The result is a system that really is not
a system. It is a group of disparate functions under one budget.
I have an instinct to create order out of chaos.
It certain respects, the county government system was in chaos
prior to 1999. This is not an indictment of my predecessors;
it is simply an observation about county government in Oregon,
and perhaps throughout the nation.
Early on, I had an innate sense that despite
the dysfunction of the system, Baker County government was
comprised of people with expertise greater than mine.
Discovering Our Values
and Mission. I was shocked to find that our department
head and elected official retreat in March of 2000 was unprecedented
for any employee for over 25 years. Indeed, the meeting represented
the first time in a quarter century (perhaps much longer)
that county government employees had gathered to set a course
for their work into the future.
We established a mission statement for our
service to the county, and we identified five values that
would define our work:
*Ethical Behavior
*Professionalism
*Teamwork and Partnerships
*An Abundance Mentality with Fiscal Responsibility
*Inspiring Individual Initiative
Today, county government employees truly display
professionalism and ethical behavior in a setting of internal
teams and external partnerships. We have systems—budgeting
and union negotiations, for example—that do call for
individual initiative.
Finally, we “get it” when it comes
to having an “abundance mentality” while always
keeping an eye on our budget. This means that all employees
are challenged to find new and better ways of getting the
job done by first focusing on the possibilities. Once the
ideal is defined, employees are challenged to find the resources
to accomplish the vision. This is a huge departure from a
“we have always done it that way” or “we
don’t have the money” mentality. It is why we
have better facilities across the board and better services
throughout the system while maintaining record fund balances
throughout the budget.
A New Budget Process.
My second attempt to make the system work better was to delegate
some authority as Budget Officer to the Budget Committee.
I did this in 1999 and 2000, but failed to delegate far enough.
The Budget Committee members, while well intentioned, did
not have the detailed knowledge of how best to efficiently
and effectively deploy financial resources to optimize public
dollars.
The budget process of 2000 exposed the inadequacy
of this shift. We had a perceived budget shortfall, and the
false debate over anticipated scarce resources created ill
will within the system that disrupted employee morale and
initiated a recall process. When further analysis revealed
no revenue shortfall, the anger and self-destruction of the
system dissipated.
I knew that I had not found the right roles
for the respective budget players: budget officer, budget
committee, employees, and the general public.
In 2001, I found the right formula. It still
recognized that I was to play a facilitative (rather than
directive) role, but it put the power of the budget process
into the hands of the very people that knew the most about
county government: the employees themselves.
My role as budget officer would be twofold:
to craft a system that optimized the deployment of public
resources, and to ensure the capacity to accurately project
and manage the budget.
The role of the budget committee shifted significantly
from tactical to strategic. No longer would county volunteers
be expected to know the specific needs of each and every line
item in the budget. They too would respect the knowledge and
abilities of the employees. The role of the committee would
be to ensure that the budget adequately reflects the direction
of the county in a larger sense.
The role of the general public remained a constant
through the change. The public will always receive complete
information as to the expenditures and revenues of the county.
A New Union Negotiations
Process. Union negotiations have historically been
done in the traditional sense: management portrayed limited
resources, while employees demanded better pay, benefits,
and conditions. The result: hard feelings and diminished trust
between management and staff.
My gut instinct told me that there had to be
a better way. I could not see spending dozens of hours haggling
with employees only to come to a frustrating conclusion, and
then look forward to the whole mess over again in three years
(if we were all lucky!).
I saw the process as a wonderful opportunity
for everybody to truly listen. Management could listen to
the real needs of the employees. Employees could better understand
the direction of the county, and the condition of the budget.
It worked.
We have had three union negotiation processes,
all employing a variation of interest-based-bargaining. We
talk about our interests, not our positions. We have found
that we all really have the same interest: happy and productive
employees in a financially sound system. That is exactly what
we have today.
Success on Four Fronts.
Ultimately, I evaluate our management performance on four
fronts:
*The quality of our facilities and equipment
*The morale of our employees
*The soundness of our budget
*The performance of our products and services
The system-wide improvement of our facilities
and equipment is astounding. A “before and after”
tour of virtually every office and asset shows investments
and remodels that will serve the people of the county well
for a generation or better. Frankly, our progress on this
front is far better than I every imagined. The completion
of the fairgrounds, construction of the armory/conference
center/community college, and the juvenile detention center
will round out our investment plan. Benefits from our participation
in the dam relicensing process should also show major benefit.
I have come to appreciate the critical nature
of employee morale. It was moderate when I started, plummeted
during the budget discussions of 2000, and has climbed to
very high levels since. I love coming to work, and I will
miss my fellow employees more than anything I will give up
at the end of this month.
Much has been written and understood about
the budget process. Less is understood about the fiscal soundness
of the budget itself. Simply stated, Baker County’s
budget is in far superior shape to anything it has seen in
at least a quarter century—maybe ever. When Commissioner
Britton started his service in 1995, the county was unable
to fill vacant positions because there was no employee leave
fund. Not only does that fund exist, but we have also had
the luxury of making significant investments in facilities
and technology over the past four years. The general fund
has a record balance, as do many of the other funds. There
are significant challenges in the near future (state budget
cuts, the PERS crisis, and flat property tax projections),
but then again there have always been challenges of one nature
or another in the past.
Ultimately, county government management should
be evaluated on the performance of the products and services
themselves. This is where Baker County really shines. Services
are performed with professionalism and a high standard of
customer service. I would maintain that the Baker County Road
Department might be a national model in terms of stretching
public resources as far as they can go.
Indeed, I take some pride in leading Baker
County government operations into a new era. We have a new
attitude. We operate in teams. We value the success of our
fellow employees and departments. Most of all, we serve you.
Leadership
If management is “doing things right”,
then leadership is “doing the right things”.
Baker County enjoyed a good reputation across
the state long before I took office in 1999. Our reputation
has been that of a county that can accomplish virtually anything
it puts its mind to.
The reputation began with the success of the
Oregon Trail Interpretive Center, and grew with great successes
such as the Sumpter Dredge State Heritage Area, the Baker
City Historic District revitalization, Powder River Correctional
Facility, Elkhorn View Industrial Park, three National Scenic
Byways, and literally dozens of other projects.
Oddly, while Baker County had the great reputation,
it was largely gained by the fine work of the community sector—not
county government itself.
I believe in an activist government, perhaps
more than any of my predecessors. I believe that local government
is uniquely positioned to proactively secure the future of
its citizenry.
It has been said that those who fail to plan
plan to fail. Baker County is in the unique position of being
in its 15th consecutive year of implementing a strategic plan
that is relevant to its people. Again, though, has been a
plan that has been developed largely without the county itself
driving the process. Until lately.
I see a responsibility for county government
beyond simply budgeting, managing, and delivering traditional
resources. I see a need for county government leaders to understand
the issues of their day, and to mobilize the citizenry to
effectively act.
Mobilizing Through Task
Forces. This mobilization has largely been accomplished
through Task Forces. The tasks and accomplishments have been
enormous.
The National Guard Armory Siting Task Force
has met monthly for six years. Not only did the committee
propose a location that was widely accepted by Baker City
and Baker County, but it has championed the funding to build
and expand the facility for community college use. Opportunities
to further expand the facility for additional training is
present.
The Fairgrounds Sizing and Siting Task Force
made recommendations that are being implemented today in terms
of the scale and location of new facilities. This effort,
being led by the Fair Board, represents an unprecedented investment
in public fairgrounds facilities in Baker County.
The Telecommunications Task Force made recommendations
and ushered in new investments that bring Baker County into
the 21st century with respect to the infrastructure necessary
to facilitate new and existing business investment. We are
now on the “information superhighway”.
The Power Generation Task Force has preserved
opportunities for county power generation at Mason Dam, encouraged
wind power investments, supported biomass-based power generation,
and solicited large scale investment in gas fired power production.
New forecasts of power shortages by 2005 underscore the need
for this committee to continue their work.
The County Empowerment Committee has defined
Baker County’s “custom and culture”, supported
codifying the definition in a county ordinance, notified state
and federal agencies for the need for proactive notification
of projects and regulations that would impact the custom and
culture, and begun work toward a countywide natural resource
strategy.
The Armory/Conference Center Task Force made
recommendations related to the potential use of the expanded
armory as a conference facility, and facilitated a process
for the merger of the Chamber of Commerce and the Visitor
and Convention Bureau. The result has been an increase in
focus and resources for tourism promotion. The new organization,
Baker County Unlimited, also employs the countywide economic
development director. The process has given a more formal
voice to Baker County’s smaller communities.
The Hells Canyon Complex Committee has recently
been active in giving all the cities in Baker County a voice
in the outcome of the dam relicensing effort. Baker County
has been the most active of the counties in the three state
region, proactively defining outcomes expected from involvement
in this large undertaking.
Other county committees and boards have played
a vital role in setting the course for the county. The Baker
County Parks Board has been active, as has been the Planning
Commission.
Outreach to All Citizens.
I would hope that one hallmark of my administration is the
extent that citizen involvement is encouraged. No longer are
just a select few advising county government operations and
charting the future for the county. Hundreds of citizens have
played a key role.
New processes of outreach include the Mayor’s
Council whereby leaders from all of Baker County’s incorporated
cities engage in key discussions on a bimonthly basis, the
Annual Town Halls where the Commissioners and their team travel
to every city every year to address the local answer to the
question of “what are your top priorities for your town
in the next four years”, the Needs and Issues Process
where the whole county prioritizes top development projects
and issues, and the Forum which draws about 300 people every
three years to ignite the civic potential of the county.
It was a random encounter with a local governing
body that changed the direction of my life in 1985. I attended
the Kelso, Washington City Council meeting for no other reason
than to learn the business of the city for an evening. I discovered
that people really can affect the destiny of their community.
Communities do not just happen, but they can
drift without vision, leadership, and action. My appreciation
for this sets the foundation for my respect for citizen participation.
It is for this reason that I work to respect every person
and every idea offered in commission sessions.
Leading By Example.
This job has been tough. I have found that I am constantly
confronted with a decision between the easy choice and the
right choice. The easy choice typically has little cost and
little benefit. The right choice typically comes at a higher
price, and the benefits may be well down the road. I sit before
you today with the satisfaction of knowing I never sacrificed
the right choice for the short-term gain of the easy choice.
I have now gone down the road long enough to
see some of the long-term benefits of making the right choice.
A Planning Commission that serves with energy and humility.
A County Clerk that epitomizes the service ethic I aspire
to. A team of employees that have helped me discover the leader
within myself. Hundreds of county citizens that hold me in
their thoughts and prayers.
My heroes in public service cannot be defined
by their political philosophy. They cannot be easily identified
based upon their beliefs. My heroes are the leaders that stand
for a cause—and have the ability to lead that cause.
For 15 years, my cause has been Baker County.
For one-third of that time, I shared that cause with other
counties as I served the state. It was my desire to focus
any God-given time, talent, and passion to Baker County that
caused me to run for office in 1998 and stand for re-election
in 2002.
Indeed, this job has been tough. But it has
been worth it.
Pursuing the Premier Rural
Living Experience. For over a decade now, citizens
throughout Baker County have worked to live up to the ideal
of residing in the “premier rural living experience”.
Up to very recently, that ideal for me was represented by
our pursuits in three arenas: excellent facilities and an
improved economy (the built environment), a better way of
deploying human services to meet the needs of society (the
human environment), and natural resource strategies that balance
utilization with conservation (the natural environment).
My personal test as an
elected official has led me to add a forth factor to that
pursuit of being “premier”: our own personal conduct
(the environment within us).
I reject the growing acceptance that people
must denigrate one another in order to achieve their own personal
and political objectives. However old-fashioned it may be,
I will always maintain that political campaigns are about
defining one’s vision for the future and the capacity
to achieve that vision. This great nation was not built based
upon a competition about the virtuosity of the founding fathers
themselves. It was based upon the virtuosity of the ideals
articulated by outstanding common men. The only way that I
can contribute to reversing the trend toward negative political
attacks is by not participating in them. I have not and will
not.
Yet, through this whole experience, I am left
with a great deal of optimism. Perhaps it is my nature. Perhaps
it is my faith—faith that holds that in all things God
works for the good of those who love Him.
I thought that the plan was for me to serve
in this capacity for three terms. Now I rejoice in knowing
that virtually all of the management objectives and a majority
of the leadership goals have been accomplished in one term.
It is like being given an additional eight years to find other
ways to contribute to this county and state that I love.
I am not left wanting to retreat, but rather
to grow. I cannot think of a better experience from which
to base my future upon.
Let it be said that Baker County did not waiver
when we confronted challenges to making county government
work. Let it be said that we did not shrink from the tasks
necessary to pursue being that premier rural living experience.
I have but three words about the future:
bring it on.

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